SoftTech IT infrastructure administration covers setup and operation of servers, networks and critical services for organizations in Minsk and Belarus. We own platform stability for users, POS, warehouses and office processes.
This is not one-off “server tweaks”, but systematic operations with monitoring, playbooks and a contractual responsibility perimeter.
Scope
- Windows / Linux servers, virtualization (VMware, Hyper-V)
- LAN, Wi‑Fi, VPN, segmentation and access
- Availability and performance monitoring
- Backup and recovery verification
- Patch management, updates, hardening per playbook
- Change documentation and infrastructure roadmap
SoftTech SLA — service targets
- Infrastructure incident response — by priority matrix, remote intake within 15 minutes
- Critical service restore — within agreed SLA windows
- Maintenance windows — planned work without business surprises
- Reporting — infrastructure status and recommendations for CIO / IT lead
Related services
Often combined with Helpdesk 24/7, computer servicing and full IT support.
Request a quote for infrastructure administration — we will define perimeter and SLA for your sites.