Services

Computer servicing, IT outsourcing, systems integration

Computer and IT equipment servicing

Enterprise servicing of PCs, servers and peripherals: unified Service Desk, SLA and SoftTech engineers at customer sites.

Subscription servicing of PCs and infrastructure under contract: fixed budget, SLA and a clear SoftTech responsibility perimeter.

SoftTech corporate Helpdesk: unified Service Desk, remote response and engineer escalation under SLA — including 24/7 coverage.

Administration of servers, networks and critical services: setup, monitoring, patch management and infrastructure roadmap.

Operation of servers, networks and critical services plus computer fleet servicing with fixed SLA and 24/7 monitoring.

Enterprise workplace support: PC and laptop servicing, 1C and business software, Service Desk for office and store networks.

Cloud and hybrid architecture design, data and service migration, and post-migration operations.

Turnkey IT system design and deployment: LAN, server rooms, CCTV, access control, integration with business applications.

Development and maintenance of software, web portals and industry-specific IT solutions for your business.

Design, supply and installation of video surveillance systems with remote access, storage and video analytics.

IT consulting: infrastructure audit, digitalization strategy, solution selection and IT cost optimization.

Information security: IS audit, antivirus, firewalls, access control and employee training.

Construction and installation for IT infrastructure: structured cabling, server room setup, on-site equipment installation.

Corporate IT equipment and software supply: Ruijie, Rongta, servers, network and retail hardware with warranty and logistics.