SoftTech operates your IT infrastructure: from servers and networks to backup and monitoring. You get predictable costs, transparent SLA and a team of engineers responding to incidents 24/7.
What's included
- Windows and Linux server administration, virtualization (VMware, Hyper-V)
- On-premises and cloud network support, Wi‑Fi, VPN
- Availability and performance monitoring (Zabbix, Grafana, etc.)
- Backup and recovery verification
- OS updates, patch management, infrastructure-level antivirus
- Scheduled maintenance, reporting and IT roadmap
Engagement models
- Basic SLA — business-hours response, scheduled maintenance
- Extended SLA — 24/7 support, priority incident handling
- Dedicated team — SoftTech engineers on-site full-time
Who it's for
Retail, logistics, manufacturing, real estate and office companies that need stable IT without an in-house department. Our clients include restaurant chains, distributors and business centers.
Why SoftTech
- Systems integration experience since 2018
- Proprietary monitoring and automation products (CTRL, POS STAT)
- Operations in Belarus, Kazakhstan, Uzbekistan and Romania
- Licenses and certifications from leading vendors (Ruijie, Hikvision, etc.)