Computer servicing and IT infrastructure

Enterprise service for office and site networks: Service Desk, SLA, SoftTech engineers and a predictable IT budget.

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Обслуживание компьютеров и IT-оборудования для бизнеса

Для корпоративных сетей SoftTech работает как внешний IT-департамент: единый Service Desk, фиксированный SLA, регламентные работы и отчётность для руководства — без формата «разовый выезд мастера».

24/7
SLA support
5 мин
Response time
75+
Specialists
9
year old

Services

Full range of IT services for corporate clients

Computer and IT equipment servicing

Computer and IT equipment servicing

Enterprise servicing of PCs, servers and peripherals: unified Service Desk, SLA and SoftTech engineers at customer sites.

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Managed IT subscription for enterprises

Managed IT subscription for enterprises

Subscription servicing of PCs and infrastructure under contract: fixed budget, SLA and a clear SoftTech responsibility perimeter.

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IT infrastructure support

IT infrastructure support

Operation of servers, networks and critical services plus computer fleet servicing with fixed SLA and 24/7 monitoring.

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Systems Integration

Systems Integration

Turnkey IT system design and deployment: LAN, server rooms, CCTV, access control, integration with business applications.

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Software Development

Software Development

Development and maintenance of software, web portals and industry-specific IT solutions for your business.

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Workplace support

Workplace support

Enterprise workplace support: PC and laptop servicing, 1C and business software, Service Desk for office and store networks.

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Our products

SoftTech software products and IT solutions

CTRL TV — Remote content management

CTRL TV — Remote content management

Centralized digital signage: schedules, media library, display groups and remote content updates.

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Parking CTRL — Parking management

Parking CTRL — Parking management

Parking management: license plate recognition, access control, barriers and vehicle tracking on site.

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QR CTRL — Vending machine control

QR CTRL — Vending machine control

QR access control for beverage dispensing: individual and guest codes, limits and operation log.

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ST Point — Interactive devices

ST Point — Interactive devices

Interactive devices: self-service kiosks, e-queue, checkout systems and digital signage.

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YMS CTRL — Vehicle entry control

YMS CTRL — Vehicle entry control

Vehicle yard entry control, e-queue management and yard operations (YMS).

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Electric CTRL — Electrical facility management

Electric CTRL — Electrical facility management

Electrical facility automation from sensor data: temperature, humidity, motion, rules and schedules.

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Partners

Technology partners and equipment suppliers

Ruijie
Rongta
Microsoft
Cisco
Hikvision
Ivideon
ActiveCloud
Kaspersky
Epson
HP
Dell
Lenovo

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