Computer servicing and IT infrastructure

Enterprise service for office and site networks: Service Desk, SLA, SoftTech engineers and a predictable IT budget.

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Computer and IT equipment servicing for business

For corporate estates SoftTech acts as an external IT department: a single Service Desk, fixed SLA, scheduled maintenance and management reporting — not one-off technician visits.

24/7
SLA support
5 мин
Response time
75+
Specialists
9
year old

Services

Full range of IT services for corporate clients

Computer and IT equipment servicing

Computer and IT equipment servicing

Enterprise servicing of PCs, servers and peripherals: unified Service Desk, SLA and SoftTech engineers at customer sites.

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Managed IT subscription for enterprises

Managed IT subscription for enterprises

Subscription servicing of PCs and infrastructure under contract: fixed budget, SLA and a clear SoftTech responsibility perimeter.

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Remote technical support 24/7 (Helpdesk)

Remote technical support 24/7 (Helpdesk)

SoftTech corporate Helpdesk: unified Service Desk, remote response and engineer escalation under SLA — including 24/7 coverage.

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IT infrastructure setup and administration

IT infrastructure setup and administration

Administration of servers, networks and critical services: setup, monitoring, patch management and infrastructure roadmap.

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IT outsourcing and infrastructure support

IT outsourcing and infrastructure support

Operation of servers, networks and critical services plus computer fleet servicing with fixed SLA and 24/7 monitoring.

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Workplace support

Workplace support

Enterprise workplace support: PC and laptop servicing, 1C and business software, Service Desk for office and store networks.

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Our products

SoftTech software products and IT solutions

CTRL TV — Remote content management

CTRL TV — Remote content management

Centralized digital signage: schedules, media library, display groups and remote content updates.

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MFA Proxy — Access protection for web applications

MFA Proxy — Access protection for web applications

Corporate web systems are reachable only after a one-time code. An application password alone is …

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Parking CTRL — Parking management

Parking CTRL — Parking management

Parking management: license plate recognition, access control, barriers and vehicle tracking on site.

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QR CTRL — Vending machine control

QR CTRL — Vending machine control

QR access control for beverage dispensing: individual and guest codes, limits and operation log.

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ST Point — Interactive devices

ST Point — Interactive devices

Interactive devices: self-service kiosks, e-queue, checkout systems and digital signage.

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YMS CTRL — Vehicle entry control

YMS CTRL — Vehicle entry control

Vehicle yard entry control, e-queue management and yard operations (YMS).

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Partners

Technology partners and equipment suppliers

Ruijie
Rongta
Microsoft
Cisco
Hikvision
Ivideon
ActiveCloud
Kaspersky
Epson
HP
Dell
Lenovo

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